Union State Bank recognizes our obligation to keep the information provided to us by our online banking customers and our website visitors secure and confidential. Union State Bank has adopted the following privacy statement for its employees. If you have additional questions regarding the privacy of your personal information, contact us.
We collect, use and retain information about our customers only where we reasonably believe it would be useful in the operation of our business, by way of providing products, services and other opportunities to our customers. We collect and retain information only for specific business purposes. We use information to protect and administer our customers records, accounts and funds; to comply with certain laws and regulations; or to help design or improve our products. This information helps us design and improve our products and services, understand your financial needs and provide you with quality products and outstanding service.
To help Union State Bank maintain accurate records of our customers, we request that if your personal contact information changed, such as your name, address, telephone number, email address, etc., that you notify Union State Bank as soon as possible so that there is not interruption in service to you. We have implemented procedures to help assure that our customers financial information is accurate, current and complete in accordance with banking standards. We have procedures in place to respond to requests to correct inaccurate information in a timely manner, to update accurate information and to remove old information.
We do not reveal or release specific information about our customers accounts or other personally identifiable data unless:
Our customer has requested or authorized it
The information is provided to help complete a transaction initiated by our customers
The information is provided to a reputable credit bureau or similar information reporting agency
Disclosure is lawfully required
At times it is necessary to provide personally identifiable information about our customers to a third party, such as a vendor , service agency, or marketing company we hire to provide support or services for one or more of our products. These vendors, service agencies, or marketing companies agree to safeguard our confidential customer information and must abide by applicable laws.
If you have questions or concerns regarding this privacy statement, please contact Union State Bank at (712)297-7556 or (800)382-3790